Privacy Policy
Meridian Property Management values your privacy. This privacy policy explains how we collect, use, and protect information when you use our site and services. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), to ensure your personal information is handled responsibly.
Information We Collect
We collect information that you provide directly to us when you use our online platform or interact with our services. This may include:
Contact information such as your name, physical address, and other details necessary for communication.
Information related to properties you own or are interested in managing, details required for services like rent collection, tenant screening, lease administration, property maintenance coordination, financial reporting, property marketing, and property inspections.
Information you provide when you fill out forms, communicate with us, or use interactive features on our site.
We may also automatically collect certain information about your visit to our site, such as your IP address, browser type, operating system, referring URLs, and information about your usage of the site. This helps us understand how our site is used and allows us to improve our services.
How We Use Your Information
We use the information we collect for various purposes related to providing our property management services, including:
- To provide, operate, and maintain our services, including rent collection, tenant screening, coordinating maintenance, and managing leases.
- To communicate with you, respond to your inquiries, and provide customer support.
- To process transactions and manage your accounts.
- To perform financial reporting and other related administrative functions.
- To market properties and services where applicable and permitted by law.
- To improve our site and services, develop new features, and understand user trends.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
We will only use your personal information for the purposes for which it was collected, or for purposes that are compatible with those original purposes, unless we have a legal basis to do otherwise.
How We Share Your Information
We may share your information with third parties only in specific circumstances:
- With service providers and business partners who perform functions on our behalf, such as those assisting with property maintenance coordination, tenant screening, or payment processing. These parties are required to protect your information and use it only for the purposes for which it was shared.
- In response to legal process, such as a court order, subpoena, or request from a government agency.
- To protect the rights, property, or safety of Meridian Property Management, our users, or others.
- In connection with a merger, sale of assets, or other business transaction, where your information may be transferred as part of the transaction.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Legal Basis for Processing (for GDPR purposes)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We will normally collect information from you where the processing is:
- Necessary to perform a contract with you (e.g., to provide property management services).
- In our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., for service improvement, fraud prevention).
- Necessary for compliance with a legal obligation (e.g., tax laws, reporting requirements).
- Based on your consent (where required by law).
To exercise any of these rights, please contact us using the information provided below. We may require you to verify your identity before processing your request.
If you are located in the EEA, you also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:
- Access your personal information and receive a copy of the data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request erasure of your personal information, under certain conditions.
- Object to the processing of your personal information, under certain conditions.
- Request restriction of processing your personal information, under certain conditions.
- Request data portability, allowing you to receive your personal information in a structured, commonly used, and machine-readable format.
- Withdraw consent at any time, where we rely on your consent to process your information.
To exercise any of these rights, please contact us using the information provided below. We may require you to verify your identity before processing your request.
If you are located in the EEA, you also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and provide certain functionalities. You can typically manage your cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will be effective when posted. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact Meridian Property Management at:
Meridian Property Management
200 N Michigan Ave, Suite 1450, Chicago, Illinois, 60601, USA